Frequently Asked Questions

Why should I choose Top Glaze Roofing?
There are several things that set Top Glaze Roofing apart:

• 30 Years Of Industry Experience – We’ve been around since 1987 and have had over 20,000 satisfied customers over the years.
• Unbeatable 10-Year Guarantee – All our materials and workmanship are covered by our 10-year guarantee.
• Licensed & Insured Professionals – All our roofing specialists and plumbers are fully trained, licensed and experienced professionals.
• We’re Available To Take Your 24 Hours A Day, 7 Days A Week – So no matter what time or day of the week, we’re here to help!
• Our Unique Heat Reflective Coatings Save You Money – Keep the cold out in winter and the heat out in summer and save money on your cooling and heating bills with our unique reflective roof coatings.
• Entirely Australian Owned – and proud of it!

How quickly can you fix my leaking roof?
At Top Glaze, we offer a 24-hour phone service and can assist with your emergency calls at any time. Whether you need a leaky roof fixed or an entire restoration, our friendly and professional staff will contact you to arrange an inspection promptly.
What kind of service guarantees do you offer?
Yes, Top Glaze offers a unique 10-year warranty with all our services including roof repair, roof restoration, guttering repair and plumbing installation. Our coating is guaranteed not to peel or flake and is also guaranteed not to significantly change in colour. Our exclusive 10-year guarantee is offered to you by a company that has been in business under the same guidance for over twice the length of time as the guarantee. To learn more about your guarantee, see our roof coatings guarantee page or contact us for more information.
Are you members of the Housing Industry Association (HIA) and the Master Builders’ Association of Victoria (MBAV)?
Top Glaze Roofing Systems are proud members of both the HIA and Master Builders Association of Victoria.
Is Top Glaze a franchised business?
No, Top Glaze is an award-winning professional company with three decades of experience in performing restorations and is committed to providing the highest level of service. Since 1987, Top Glaze has continued to deliver quality guttering repairs, restoration services and all your roof plumbing requirements.
Do you install gutters, leaf guards and downpipes?
Yes we do. We only use the highest quality Australian made steel supplied by Ace Gutters and BlueScope steel.
What colour tiles and guttering do you offer?
We have 42 colours of re-laminate to choose from, with a further 26 colours to choose from the Ace Gutters and Colorbond guttering range. If we don’t have your colour we can custom make one to suit your requirements.
Are you insured?
Yes. We have an insurance policy with $20,000,000 of public liability cover.
Where are we based and what areas do we service?

We are based in South – East Melbourne and service all of Greater Melbourne and the Mornington Peninsula.

How much do your services cost?
The price for our roofing services depends on the level of damage and the amount of work required. We keep things simple for you by doing a full inspection and giving you a no-obligation fixed price quote so that you know all the costs upfront and there are never any surprises.
I need services done for a business property, not a home. Are Top Glaze’s services still available to me?
No, sorry! We specialize in providing roofing services for residential customers and don’t service business/commercial customers.
What are your office hours?
Our friendly Customer Service specialists are ready and eager to take your call and available 24/7! Roofing emergencies happen at all times of day and night and there’s always someone available for you to talk to at anytime.
How quickly can you fix my leaking roof?

At Top Glaze, we offer a 24-hour phone service and can assist with your enquiry at any time. Whether you have a leaking roof that needs fixing or you need an entire roof restoration, our friendly and professional staff will contact you to arrange an inspection and obligation free quote as soon as possible.

What types of roofs do you repair?

We carry out roof repairs and roof restorations on the following types of roofs:

• Terracotta tile roof repairs
• Concrete tile roof repairs

What roofing services do you provide?

We provide the following roofing services to customers all over Melbourne & the Mornington Peninsula:

• Roof repairs Melbourne
• Roof restoration Melbourne
• Roof replacement Melbourne
• Leaf Guard Installation

Should I repair, restore or replace my roof?

Good question! It depends on a number of factors including the age of the roof, the amount of damage it’s sustained and the amount of work involved in restoring your roof.

If it’s tile roof that’s missing a tile or two or has minor leaks a simple roof repair is probably sufficient. Whereas if it’s a metal roof or terracotta roof that’s 20+ years old and has never had any proper maintenance then a full roof restoration or replacement may be needed to restore roofing to ‘good as new’ condition.

If you’re not sure what services you need, just contact us and arrange a free inspections. During this inspection we’ll inspect every inch of your roof, assess the issues your roof has. let you know the services needed to address those issues as well as provide you with a no obligation free fixed price quote.

Are Top Glaze’s services available to Business/Commercial properties?

No, sorry! We specialise in providing roofing services for residential customers and don’t service business/commercial customers.

Where are we based and what areas do we service?

We are based in South-East Melbourne and we service Melbourne CBD, the Mornington Peninsula, Gippsland and the Bass Coast, including Phillip Island.

What are your office hours?
Our friendly Customer Service specialists are ready and eager to take your call and available 24/7! Roofing emergencies happen at all times of day and night and there’s always someone available for you to talk to at any time.
How quickly can you fix my leaking roof?

At Top Glaze, we offer a 24-hour phone service and can assist with your emergency calls at any time. Whether you have a leaking roof that you needs fixing urgently or you need an entire roof restoration, our friendly and professional staff will contact you to arrange an inspection and obligation free quote promptly.

What types of roofs do you repair?

We carry out roof repairs and roof restorations on the following types of roofs:

• Metal roof repairs
• Terracotta tile roof repairs
• Concrete tile roof repairs
• Colorbond roof repairs

What roofing services do you provide?

We provide the following roofing services to customers all over Melbourne & the Mornington Peninsula:

• Roof repairs Melbourne
• Roof restoration Melbourne
• Roof replacement Melbourne
• Gutter & downpipe Replacement
• Leaf Guard Installation

Whether you have a metal roof, tile roof, terracotta, concrete or colorbond, we can help!

Should I repair, restore or replace my roof?

Good question! It depends on a number of factors including the age of the roof, the amount of damage it’s sustained and the amount of work involved in restoring your roof.

If it’s tile roof that’s missing a tile or two or has minor leaks a simple roof repair is probably sufficient. Whereas if it’s a metal roof or terracotta roof that’s 20+ years old and has never had any proper maintenance then a full roof restoration or replacement may be needed to restore roofing to ‘good as new’ condition.

If you’re not sure what services you need, just contact us and arrange a free inspections. During this inspection we’ll inspect every inch of your roof, assess the issues your roof has. let you know the services needed to address those issues as well as provide you with a no obligation free fixed price quote.

Are Top Glaze’s services available to Business/Commercial properties?
No, sorry! We specialize in providing roofing services for residential customers and don’t service business/commercial customers.
Where are we based and what areas do we service?

Our friendly Customer Service specialists are ready and eager to take your call and available 24/7! Roofing emergencies happen at all times of day and night and there’s always someone available for you to talk to at any time.

What are your office hours?
Our friendly Customer Service specialists are ready and eager to take your call and available 24/7! Roofing emergencies happen at all times of day and night and there’s always someone available for you to talk to at any time.

Got A Question We Haven’t Answered?

We’re here to help! Feel free to call us on 1800 88 77 98 and our friendly team will be happy to assist you.

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